Enjoy free shipping on orders above ₹599. Use coupon code FIRST50.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What payment methods do you accept?
We make shopping seamless! We accept all major Credit/Debit Cards (Visa, MasterCard, RuPay), Net Banking, UPI (Google Pay, Paytm, PhonePe), and Cash On Delivery (COD) on most pin codes across India.
How do I track my order?
Easy! Once your order is shipped, we'll send you an email and SMS with a tracking link and AWB number. You can also log into your Homyshopy account and track it directly from the "My Orders" section.
Can I cancel or modify my order after placing it?
We process orders quickly! You can cancel or modify your order within 12 hours of placing it. Please contact us immediately via the Live Chat or email with your Order ID.
What are your delivery timelines across India?
We aim to get your décor to you swiftly! Typically, deliveries take 4-8 business days, depending on your location. Metro cities are usually faster (4-6 days), while remote areas may take slightly longer.
Will the colours look exactly as they do on my screen?
We strive for high accuracy! While we use professional photography, slight variations in colour may occur due to individual screen resolution settings. We recommend reading the full product description for material and colour details.
My item arrived damaged/incorrect. What should I do?
We are so sorry for the inconvenience! Please take a clear photo of the damaged/incorrect item and its packaging and contact us within 48 hours of delivery. We will arrange a free replacement immediately.
What are the shipping charges?
Good news! We offer FREE Shipping on all prepaid orders above ₹599. A nominal shipping fee applies to orders below this value and all COD orders. (Exact cost displayed at checkout).
What is your return/exchange policy?
We want you to love your Homyshopy purchase! We offer a hassle-free 7-Day Return & Exchange Policy from the date of delivery. Items must be unused, unwashed, and in their original packaging. (Note: Clearance Sale items may be final sale.)
How long does it take to get a refund?
Once the returned item passes our quality check (usually 2-3 days after we receive it), your refund will be processed. It typically takes 5-7 business days for the amount to reflect in your original payment source.
How do I initiate a return or exchange?
Please visit our Returns Portal (link) or simply reply to your order confirmation email with your request. We will arrange a pick-up from your delivery address.
How should I care for my Homyshopy bedsheets/curtains?
Each product page has specific care instructions, but generally, we recommend gentle machine wash in cold water with a mild detergent and line drying in the shade to maintain the vibrancy and fabric quality.
Are your bedsheets available in custom sizes?
Currently, we offer standard Indian sizes (Single, Double, King, Super King). We do not offer custom tailoring at this time.
INFORMATION ABOUT US
